Chelsea Volleyball Shop
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Refunds
We are committed to providing a high-quality experience for all players and families. To maintain fairness and consistency, the following refund and cancellation policy applies to all programs, including club teams, clinics, camps, and training sessions.
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1. Registration Fees
All registration fees include a non-refundable deposit - 10% of the total cost, which covers administrative, and facility costs.
2. Refund Requests
Refunds may be granted under the following conditions:
Before Program Start:
If cancellation is requested 7 days or more before the program start date, a refund will be issued minus the non-refundable deposit.
Cancellations made less than 7 days before the start are eligible for a 50% refund of the total fee (minus the deposit).
After Program Begins:
No refunds will be issued once the program has started, except in cases of:
Verified medical injury or illness (with a doctor’s note)
Relocation out of the area (documentat on may be required)
In these cases, a prorated refund may be issued based on the remaining portion of the program, minus the non-refundable deposit.
3. Missed Sessions
Refunds or credits are not provided for missed sessions due to athlete absence, schedule conflicts, or personal reasons.
If Chelsea Volleyball cancels a session due to weather, facility issues, or coach absence, a make-up session or credit may be offered.
4. How to Request a Refund
To request a refund, please email: info@chelseavolley.com
Include the athlete's full name, program name, reason for cancellation, and any supporting documents (if required).5. Fan Gear
All purchases of fan gear are non-refundable.
6. Policy Acknowledgment
By registering for any Chelsea Volleyball program, you acknowledge and agree to this Refund & Cancellation Policy.